The food is always good, but the organization of the server is poor. It takes far too long for him to greet us/get drinks/take order, and while we are waiting, we notice him get sat with a new table, there's another table waiting to close out, he drops a burger as he is passing food to his table...it just turns into a mess. We start to actually feel bad for the server as he stumbles around and tries to make up for mistakes that are piling up.
I have come to the conclusion that the reason the servers here struggle so much is because they have little help. I notice they take turns greeting and seating guests, which should be the job of a host. If they get behind with their drinks, or an incorrect order, they have little to no help to get them caught up. Perhaps they were short staffed, but at 8:30 on a saturday night, most restaurants should be prepared for a busy night...