Red Robin-Sat. 8:30-West Covina

We sat in what I have come to understand as the #1 server's section (I can only know this because I was a server in the past.) You would expect the best, most timely service, etc in this section, but we were once again disappointed by Red Robin.
The food is always good, but the organization of the server is poor. It takes far too long for him to greet us/get drinks/take order, and while we are waiting, we notice him get sat with a new table, there's another table waiting to close out, he drops a burger as he is passing food to his table...it just turns into a mess. We start to actually feel bad for the server as he stumbles around and tries to make up for mistakes that are piling up.

I have come to the conclusion that the reason the servers here struggle so much is because they have little help. I notice they take turns greeting and seating guests, which should be the job of a host. If they get behind with their drinks, or an incorrect order, they have little to no help to get them caught up. Perhaps they were short staffed, but at 8:30 on a saturday night, most restaurants should be prepared for a busy night...